Returns and Refunds

Thank you for choosing to shop at needlic. We value your satisfaction and hope that our products meet your expectations. To ensure transparency and clarity, please take a moment to review our Returns and Refunds Policy carefully. We offer refunds on our products based on specific terms. If you receive an unusable license, you can receive a full refund within 15 days of purchase. However, before claiming a refund, please contact our support team to confirm that the license is indeed defective and not due to other factors such as faulty installation, wrong product installation, or virus corruption of system files. If you do not receive a license at all, you will receive a full refund via email within 15 days. If you have issues with the license after activating it, you can receive a full refund within one year. However, if you received a working license, there will be no refund. To claim a refund, please contact us at via email reserves the right to examine the product key for activation information within seven calendar days. If the product key has already been activated after purchase, we reserve the right to refuse a refund because the purchased service was delivered as promised. If you have any questions about our Returns and Refunds Policy, please do not hesitate to contact us at Thank you for shopping with us, and we hope to continue providing you with high-quality products and services in the future.