Shipping, Returns & Refunds Policy

Thank you for shopping with Needlic! We are committed to providing high-quality products and services. Please review our return and refund policy below.

???? Returns & Refunds for Physical Products

• Returns are accepted within 30 days of receiving the product.
• The product must be in its original condition, unused, with all packaging and accessories included.
• If the product is defective or damaged during shipping, you are eligible for a full refund.
• Refunds will be processed within 15-30 days after receiving and inspecting the returned item.
• For return requests, please contact our support team at Support@needlic.com.

Shipping Information

• Orders are shipped within 1-3 business days.
• Estimated delivery time: 5-10 business days, depending on your location.
• Tracking information will be provided once your order is shipped.

???? Returns & Refunds for Digital Products

• Refunds are only applicable if:
• The product was not delivered or downloaded successfully.
• There is a technical issue that cannot be resolved by our support team.
• Refunds will not be issued after the product has been successfully downloaded or accessed unless there is a verified technical issue.
• If you experience a technical issue, contact our support team at Support@needlic.com.
• If the issue cannot be resolved within 7 days, you may be eligible for a refund.
• Refunds for digital products will be processed within 30 days after approval.

Contact Information

For any questions or assistance, please contact our support team at Support@needlic.com.