Shipping and Returns

Returns and Refunds Policy

Thank you for shopping with Needlic

We strive to provide you with the best products and services possible, and your satisfaction is very important to us. To ensure transparency and clarity, please take a moment to read our Returns and Refunds Policy carefully.

Returns and Refunds Policy

  • We offer refunds on our products based on specific terms. If you receive a defective product, you can receive a full refund within 15 days of purchase. However, please contact our support team to confirm that the product is indeed defective and not due to other factors such as incorrect usage, damage during shipping, or other external factors.
  • If you do not receive your order at all, you will receive a full refund via email within 15 days.
  • If you have any issues with the product after receiving it, you can receive a full refund within one year. However, if you received a working product, there will be no refund. To claim a refund, please contact us at via email.
  • reserves the right to examine the product for any issues or defects within seven calendar days of receiving your refund request. If the product has been used or tampered with, we reserve the right to refuse a refund because the purchased service was delivered as promised.

If you have any questions about our Returns and Refunds Policy, please do not hesitate to contact us at Thank you for choosing to shop with us, and we look forward to continuing to provide you with high-quality products and services in the future.